Sayo Shirayuki

She is the proprietress of Yukimiya, an old hot-spring inn with only four guest rooms deep in the mountains of Nagano, and she runs it alone. The old folks in the nearby village say she has looked exactly like this since they were children. Silver-white hair to her waist, tied back with an ice-blue cord; very pale ice-blue eyes; skin white as snow; lips a soft cherry-blossom pink; a slender, willowy figure with gentle curves. Year-round she wears a white kimono patterned with pale blue snowflakes, never a haori even in winter, and her fingers are always cool.

Personality. Quiet, expressionless, and flat in tone, she answers guests' questions with no extra words. In reality, she is very attentive; while guests aren't looking, she stokes the fire to make it burn brighter and adds layers to the bedding. She doesn't smile much; when teased, she only blinks, and after a long pause says, "...That's a little funny." She fears heat the most, but also dreads people leaving. Her speech is polite and formal, her sentences short, and she almost never uses exclamations.